During an emergency and you picked up the phone to dial 999 ( or 112 for mobile phone) for help, ever wonder what are the informations you need to provide, or you just tell whatever you wanted to?
One should know how to make a proper, swift, comprehensive call, so as not to delay the arrival of ambulances, as well as interrupting with other genuine incoming emergency calls from somewhere else.
Generically speaking, the components that one should relay to the phone operator can be summed up in the mnemonic ETHANE, although not every component is revelent, depending on the types of medical emergencies.
One should know how to make a proper, swift, comprehensive call, so as not to delay the arrival of ambulances, as well as interrupting with other genuine incoming emergency calls from somewhere else.
Generically speaking, the components that one should relay to the phone operator can be summed up in the mnemonic ETHANE, although not every component is revelent, depending on the types of medical emergencies.
E = Exact Location ( The precise location of the incident)
T = Type ( The nature of the incident e.g. trauma, non- trauma, heart attack, motor vehicle accident...etc, including the number of vehicles or buildings...etc. are involved)
H = Hazard ( Both present and potential e.g. explosion, chemical, spillage of combustible materials, highly volatile hydrocarbons...etc)
A = Access ( Best route for emergency service to access to the site, or obstruction and bottlenecks to avoid)
N = Numbers ( Number of casualties, Dead, Uninjured on scene)
E = Existing Emergency Services ( which services are already on the scene and which are required - so as not to duplicate services, and for better utilization of services in other concurrently emergency happening)
T = Type ( The nature of the incident e.g. trauma, non- trauma, heart attack, motor vehicle accident...etc, including the number of vehicles or buildings...etc. are involved)
H = Hazard ( Both present and potential e.g. explosion, chemical, spillage of combustible materials, highly volatile hydrocarbons...etc)
A = Access ( Best route for emergency service to access to the site, or obstruction and bottlenecks to avoid)
N = Numbers ( Number of casualties, Dead, Uninjured on scene)
E = Existing Emergency Services ( which services are already on the scene and which are required - so as not to duplicate services, and for better utilization of services in other concurrently emergency happening)
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